Privacy Policy

Last updated: December 2024

1. Introduction

DevNat Agri Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our business services.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name and contact details (email address, phone number)
  • Company name and business information
  • Address and location information
  • Communication preferences

Business Information

  • Product inquiries and order history
  • Payment and transaction information
  • Business credentials and documentation

Technical Information

  • IP address and browser type
  • Device information
  • Website usage data

3. How We Use Your Information

We use collected information for:

  • Processing and fulfilling orders
  • Communicating about products, services, and business inquiries
  • Providing customer support
  • Improving our website and services
  • Complying with legal obligations
  • Establishing and maintaining business relationships

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers: Third parties who assist with our business operations (shipping, payment processing)
  • Business partners: Suppliers and logistics partners as necessary for order fulfillment
  • Legal authorities: When required by law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for legitimate business purposes.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

DevNat Agri Ltd
60 Main Motor Road, Tombo Highway
Waterloo, Sierra Leone

Email: info@devnatagri.com
Phone: +232 78-18-13-86